Privacy Policy

JobSync Pro (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

Website: https://jobsyncpro.com

Information We Collect

We may collect the following types of information when you use our services:

• Name, email address, phone number, company details, and account information
• Business and job-related information
• Customer service and scheduling information
• Photos, attachments, signatures, and job completion records uploaded through the mobile application
• Device information including device type, operating system, browser type, and mobile identifiers
• IP address, app usage activity, and log information
• Location data from mobile devices

Location Data

JobSync Pro may collect precise or approximate location data from mobile devices used by technicians, field workers, and authorized users.

Location data may be collected while the application is actively in use and, where enabled by the user or organization, during active work sessions in the background to support live dispatching, technician tracking, route management, and job status updates.

We use location information to:

• Provide real-time technician tracking
• Assist with job dispatching and scheduling
• Verify service locations
• Improve route efficiency and navigation
• Enhance operational management and reporting
• Monitor technician progress and active job status

Users can manage or disable location permissions through their mobile device settings. Certain app features may not function properly if location access is disabled.

We do not sell users’ location information to third parties.

Mobile Application Features

JobSync Pro provides mobile tools for field technicians and service teams to manage work assignments and customer interactions in real time.

Depending on user permissions and enabled features, the mobile application may allow users to:

• Receive and manage assigned jobs
• Upload job-related photos and attachments
• Capture customer signatures
• Access scheduling and dispatch information
• Communicate job status updates
• Process invoices and payment-related information
• Track technician activity and service progress
• Access customer and job site information necessary to complete assigned work

How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Manage user accounts and authentication
• Schedule, dispatch, and track service jobs
• Improve application performance and user experience
• Communicate service updates and support information
• Send automated reminders, confirmations, and notifications
• Monitor and analyze usage trends
• Maintain security and prevent unauthorized access
• Generate operational reports and analytics

Customer Communications

JobSync Pro may send automated notifications, reminders, confirmations, invoices, and service-related communications to customers and users through email, SMS, push notifications, or other supported communication methods.

Analytics and Reporting

We may collect operational and usage analytics to improve platform performance, monitor service reliability, measure technician activity, and provide reporting features for businesses using the platform.

Payments and Billing Information

When payment features are used, billing and payment-related information may be processed through secure third-party payment providers. JobSync Pro does not store full payment card information on its servers.

Third-Party Integrations

JobSync Pro may integrate with third-party services such as accounting platforms, CRM systems, payment processors, communication providers, analytics tools, and cloud hosting providers.

Information shared with third-party integrations is limited to what is necessary for providing the requested functionality and services.

Sharing of Information

We may share information with trusted third-party service providers that assist in operating our services, including hosting providers, analytics providers, communication services, payment processors, and technical support providers.

We may also disclose information when required by law or to protect our legal rights, users, systems, or business operations.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, maintain login sessions, and enhance platform functionality.

Users may choose to disable cookies through their browser settings; however, some features may not function properly.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain operational records.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

User Rights

Users may request access to, correction of, or deletion of their personal information by contacting us.

We may retain certain information where required for legal, security, accounting, or operational purposes.

Third-Party Links

Our services may contain links or integrations with third-party websites or services. We are not responsible for the privacy practices or content of third-party providers.

Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to request access, correction, or deletion of your data, please contact us:

JobSync Pro
Alpharetta, Georgia
Phone: +1 (877) 417-3424
Email: customer.support@jsp.email